How do I look for a book?
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The library's online catalogue (OPAC) known as e-Clik provides access to all titles in the library collection and it includes information on the circulation status of each item. The catalogue also provides other category of searches other then by title, such as by author or subject search or using keywords. Jot down the call number correctly in order to find the material you require on the shelf.
How to access to the library catalogue from home? Or Can I access the UBD Library resources from the library portal?
- Access the Library homepage at http://library.ubd.edu.bn/ or by accessing the UBD homepage at http://www.ubd.edu.bn/ then click Library. You will see e-Clik (the library catalogue) and start searching. If you want to search other library resources, sign in with your library portal ID and password and you will be prompted to our e-Resources, which contain databases, e-books, e-journals, e-references, Bruneiana Digital Collection and Open Sources.
What is e-Clik?
- e-Clik is the name given to the UBD library's Online Public Access Catalogue (OPAC), a facility that allows users to search library materials online.
How many books can I check out at one time?
- Different categories of users can check out the number of library materials according to the borrowing privileges as shown below:
Can I reserve books online?
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Before you make a request, ensure that the book is being borrowed by another user. You can reserve library materials online by selecting 'request' through e-Clik.
To reserve, please follow the steps below:
- Select the title you require
- Click "Request"
- Click Submit and Click OK
The book I want is not available. How can I get it when it comes back?
- You can make a request for any item which is out on loan by reserving it online. You will be emailed when the item is already available for collection.
How do I renew my loans online?
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At the library homepage, click on e-Clik and key in patron ID and password.
At the list of Checked-out Items, the 'Notice' message will either show 'Review' or 'Overdue'. Action on the last row will allow you to make renewal.
By clicking the appropriate boxes for the items to be renewed OR by selecting "select all" for all items to be renewed, the next step is to click Renew to complete the task.
On the other hand, the Library system will not allow renewing in the following cases:
- The number of items on loan exceed the borrowing limit.
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Items are on reserved by other borrowers.
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Membership card has expired.
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Renewal can be done twice.
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Overdue items (fines are still outstanding exceeding not more than $10) can�t be renewed.
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You have overdue items in your record.
How do I cancel a 'request' that I have put on an item?
- The items on hold will be "automatically cancelled" if not collected within 4 days and arranged back onto the shelves. Alternatively you may go to the Main Counter to cancel your request.
Why is there a limit on the number of renewals?
- Due to the demand on some books and the limited number of copies per title available, the library has to limit the number of renewals in order to allow other users to use them.
How do I know when a book I have requested is ready for me to collect?
- You will be notified through your Account Information. If the information says "pending", you will have to wait, but if it says "pick up", you may collect the book from the Main Counter. You will also receive notification by email saying that your reserved item is ready for collection.
What if the book is not on the shelf when the catalogue indicates it is available?
- If the book is not on the shelf, others may be using it at the time you were looking for it. Please check the 'sorting shelf' on the first floor of the library, or on the book trolleys. Sometimes it is put there after being used. If you could not find it, check again after the library staff has re-shelved the books. If you still could not find it, please ask for assistance from the library staff at Main Counter.
How can I find the books/articles on the reading list given by my lecturer?
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Check the reading list properly. If it is a book, go to e-Clik and search for the author or title and check the year published to ensure it is the right book. Write the call number then go to the shelf to find the required book.
Sometimes lecturers request the library to keep books and articles at the Red Spot collection. Red Spot items are located behind the Main Counter and can only be borrowed upon request.
If it is an article from a journal, find the title of the journal, or if it is a chapter from a book, find the title of the book from the online catalogue. Write the call number then go the respective shelves. Journals can be found at the Serials Collection on the second floor, whereas a book can be found on the first floor.
What does it mean when my lecturer said that his/her books are in the 'reserve' collection?
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The 'reserve' collection means it is a Red Spot Collection which consists of books and articles that are recommended by lecturers to be kept specifically for a certain course for a certain period, sometimes for a whole semester or longer. This is to ensure that all the recommended materials are always available for all the students studying a particular course. The collection is kept behind the Main Counter Loan period is four hours in house use only and an overnight loan before 7:00 pm is allowed but must be returned before 9:00 am the next morning.
To search for items on reserve, go to e-Clik, then click Reserve on the menu. Select the Search Type (Instructor or Course ID) you require. In the box provided, type the lecturer's name if searching by Instructor, but if by course ID, type the course code.
Where are the specific library services/ collections located?
- If the book is not on the shelf, others may be using it at the time you were looking for it. Please check the 'sorting shelf' on the first floor of the library, or on the book trolleys. Sometimes it is put there after being used. If you could not find it, check again after the library staff has re-shelved the books. If you still could not find it, please ask for assistance from the library staff at Main Counter.
What does each of the location codes stand for?
- Go to link (library collection)
How do I access my library account?
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- Go to e-Clik
- Type your patron ID (Type 20 followed by 8 digits of your I.C. number, eg. 2001072516) and password is 8 digits of your I.C. number.
- Click submit
What form of payment do you accept for library fines?
- The library accepts cash term only for all overdue fines. Please ensure that receipts are issued or emailed by the library staff upon payment.